Firestone Complete Auto Care Reviews
Firestone Complete Auto Care has an overall rating of 4.4 based on 27 reviews. Customer feedback on Firestone Complete Auto Care is mixed: Firestone Complete Auto Care reviewers highlight positive aspects like knowledgeable staff, wide range of services, convenient locations, and competitive pricing, which strongly appeal to vehicle owners seeking reliable auto care services. However, Firestone Complete Auto Care is often criticized for its long wait times, inconsistent service quality, higher prices than competitors, and upselling concerns.
27 reviews
5 Stars
15
4 Stars
5
3 Stars
5
2 Stars
0
1 Star
0
How would you rate Firestone Complete Auto Care?
All Firestone Complete Auto Care Reviews (27)
john.Smith
May 25, 2026
"Clean but not perfect"
The place was clean overall, but I feel like there were a few little things that could’ve been better
0
Reply
hello_michael856
May 20, 2026
"I took my car to Firestone after…"
I took my car to Firestone after another shop told me I needed a new alternator. Well... turns out that wasn’t the problem. The techs checked it over and found it was actually a bad battery cable. They explained it in a really simple way, which I appreciated, and they got the repair done the same day. My car starts fine now, and the warning light hasn’t come back on. i liked that they didn’t just guess or try to sell me extra stuff. They fixed the real issue and saved me some money too
0
Reply
Ina_rivas98
May 14, 2026
"Super easy to book online"
I booked my appointment online while I was finishing my coffee, and it was simple. The website had the available times laid out clearly, so I didn’t have to call anyone or sit on hold, which I always appreciate. I got the confirmation right away too. The whole thing only took a few minutes, and everything worked the way it was supposed to. Just a nice, easy experience overall.
0
Reply
RitaWiley_89
May 12, 2026
"Good savings, but checkout was a hassle"
I did end up saving a bit, which was nice, and I was happy with it at first—actually, the checkout kind of changed my mood. It felt more confusing and messy than it needed to be, so the deal was good, but the overall experience was just okay.
0
Reply
hello_james709
May 11, 2026
"Okay service, but the pricing was frustrating"
The service itself was fine, but I was annoyed that the final price ended up being higher than the original quote once extra fees were added. It feels like a preventable issue if they just showed the full cost upfront. I would’ve appreciated knowing exactly what I was paying before agreeing to it
0
Reply
louis-Moore
May 10, 2026
"I went in for an oil change…"
I went in for an oil change and tire check, and my first reaction was, “Okay, why am I still sitting here?” I had an appointment, but it took about 45 minutes before they even pulled my car in. The people at the desk were really nice though, so that helped. Once they actually got started, everything went smoothly, and they explained what they were doing in a way that made sense. It wasn’t the quickest visit ever, but it also wasn’t a bad experience. I’d probably go back, just not on a day when I’m trying to get in and out fast.
0
Reply
genevievekessler9507
May 09, 2026
"Easy Warranty Fix"
Getting my warranty issue fixed was really easy and quick. The whole process was smooth from start to finish, and I didn’t have to deal with any hassle.
0
Reply
darren_Gonzales04
May 02, 2026
"Good Overall Experience"
I booked an oil change through their site and it was simple. The guy at the front desk was friendly and explained what they found without trying to pressure me into anything. It did take about 30 minutes longer than they originally said, so that’s the only reason I wouldn’t give it 5 stars. Overall though, the work seems good and my car is running fine...
0
Reply
alexander_Morgan80
April 27, 2026
"I booked online thinking it would…"
I booked online thinking it would save me some time, but I still ended up waiting quite a while. that kind of defeats the purpose of making a reservation in advance. The process was easy, but the long wait made the overall experience feel a bit frustrating.
0
Reply
crystal1979
April 25, 2026
"Fair Prices and Quick Service"
I got my tires and an oil change done here, and it was a really solid experience. The price was fair, and they literally didn’t try to push a bunch of extra stuff on me, which I appreciated. My car was ready faster than I expected too. Good value overall.
0
Reply
MarilynHughes_99
April 19, 2026
"Got My Car Back on Time"
I wasn’t totally sure how it was going to go, but everything was easy. They had my car ready right on time, and there really wasn’t any hassle at all...
0
Reply
robert_Mohseni95
April 14, 2026
"Super convenient location"
This place is right by my work, so it’s really easy for me to stop by without going out of my way. It saves me time and makes it a practical choice when I need something nearby...
0
Reply
romainestills7936
April 11, 2026
"Honest and Easy Experience"
I had a really good experience here. They kept me updated the whole time and explained what was going on with my car in a way that actually made sense. I also appreciated that they called before doing any extra work, which made me feel like I could trust them. Overall, it was a easy visit, and everyone I talked to was friendly and helpful.
0
Reply
RitaAllen
April 08, 2026
"Good Tire Job"
They did a good job with my tires and got everything taken care of without any hassle. Nothing fancy or unnecessary, just solid service and I was happy with how it turned out.
0
Reply
janice.Persing
April 05, 2026
"Solid alignment, car feels way better"
Got my wheel alignment done at Firestone it turned out good. My car was pulling to one side before and now it drives straight—well, not like brand new or anything, but definitely smoother on the road. It did take a little longer than they originally said, but it wasn’t a huge deal. The price felt fair too, so yeah, I’d probably go back if I need another alignment...
0
Reply
Joe-brown
February 05, 2026
"Final bill matched the quote"
I went in for new tires and an oil change, it was kind of refreshing. The final bill was exactly what they quoted me before they started, no random add-ons, no surprise fees at checkout. That stuff usually drives me crazy at auto shops, so I was happy to see everything line up. Super straightforward visit, and the billing was spot on.
0
Reply
manueltruss0937
January 28, 2026
"My car wouldn’t start, so I brought it…"
My car wouldn’t start, so I brought it over to Firestone to get the battery checked. They tested it right in front of me and showed me it was bad, so it’s not like I was just guessing or getting talked into something. They put in a new one quickly, the price seemed fair enough, and the guy at the desk was actually nice. i don’t get what else people expect from a battery replacement. No hassle, and my car starts fine now.
0
Reply
dana1971
January 20, 2026
"Took my car to Firestone Complete Auto Care…"
Took my car to Firestone Complete Auto Care for an oil change and it went better than I expected. I booked it online, dropped the car off, and they had it finished quick. The guy at the counter was nice and didn’t try to sell me a bunch of random extra stuff, which I appreciated. price seemed fair and the car’s been running good since. I’d probably go back again
0
Reply
richard-Hatley
January 11, 2026
"Quick help after a tire issue"
I had a tire problem pop up after my visit and thought it was going to be a hassle. But when I brought it back, they were really easy about it, basically saying, “No worries, we’ll take another look,” and they got it sorted out quickly. The staff was friendly the whole time too, which I really appreciated.
0
Reply
LouisGray
January 10, 2026
"I still remember how stressed I…"
I still remember how stressed I felt driving around with that warning light on, especially after another shop couldn’t figure out what was wrong. I brought my car to Firestone, and they found the bad sensor quickly. What I appreciated most was that they explained everything in plain, normal language instead of making it confusing. The repair fixed the issue, and it was such a relief not to deal with any guessing games
0
Reply
Firestone Complete Auto Care Q&A
Is firestone complete auto care a scam or a legit company?
TracySnyder
July 19, 2020
“The Firestone Complete Auto Care in Angleton, Texas prices are inflated and poor customer service.”
0
Answer
Have a question about Firestone Complete Auto Care?
Log in to ask your Firestone Complete Auto Care question!
Customer Reviews
Questions & Answers
Ask a Question
